Thank you so much for your help, the presentation went exactly as you described it would. I still had nerves but nothing really, it went perfectly and I got everything over I wanted to… it was awesome. The feeling when everyone clapped at the end was fantastic and the feedback from colleagues has also been brilliant, I truly believe I can do anything now!
I used the NLP for positive warm thoughts, controlled my breathing and also focused on other people waiting to speak to control my nerves … it all worked a treat. The most fantastic thing was not having any nagging negatives thoughts / voices from my sub-conscious telling me to pull out or what could go wrong….. all that bad stuff is gone forever thanks to you and the hypnosis. My transformation is amazing. I feel so much more confident and in control of my feelings.
Running up to the day I wasn’t nervous at all which allowed me to prepare properly and at no time did any negative thoughts enter my mind.
I can’t thank you enough for changing my life.
You are a star and I am truly grateful.
John


Why, when and how to refer your clients for coaching

I work closely with collaborative PODs across the South and receive client referrals from many law practices.

Why refer your clients for coaching?

You want to improve communication and empathy between lawyers and their clients on each side, and reduce any emotional impact.
You recognise that coaching will bring benefits to:

• your client

• the legal process

• your law practice, and

• your reputation as a proactive lawyer.

You’ve identified communication difficulties and/or confidence issues between clients, which can hold them back from

• the collaborative route

• round table meetings, and

• court appearances.

Coaching can increase the likelihood of achieving a successful collaborative outcome.

Other reasons to refer clients for coaching

The coach enables couples and families to build better communication, understanding and behaviours. Coaching is ideal if your client:

• feels angry, left behind, or unable to cope

• suffers from stress, sleeping problems, anxiety or panic attacks

• struggles to process their spouse’s behaviour or the emotional effects of the divorce on the family

• worries that their children are caught in the crossfire or are struggling to adjust to new parental relationships

• is concerned about using different parenting skills to their spouse

• needs help to explain the situation to their children.

Coaching also reduces the overall cost of divorce. It’s completely flexible and bespoke, available as needed. As a lawyer, you save your client money on engaging external professionals and deliver quicker results by managing emotional issues within the firm’s own collaborative process.

When is the best time to present the concept of coaching to the client?

• At an initial meeting

• As part of the information pack sent out by the law practice

• On the lawyer’s website

• At regular intervals throughout the process, so the client is always aware of the resource and becomes more comfortable with the idea

• According to the emotional needs of the individual client throughout the process

• At any time the client seems stuck, indecisive, blocked by emotions or unable to cope.

How to suggest the concept of coaching

It’s crucial to explain that coaching is more about dealing with situations and moving on, rather than exploring the past and past issues.

The title used should also be considered carefully, to encourage a positive reaction from the client. Here are some options:

• Counsellor (this title often gives clients the wrong impression of the kind of help they will receive)

• Life Coach (may not emphasise the specialist skills offered by the coach)

• NLP Coach (NLP occasionally considered as a negative method of ‘mind control’ by clients unaware of its immense benefits)

• Relationship Coach (can imply ongoing, future application)

• Executive Coach (this title often resonates with male executives)

• Change Coach (a useful term for fearful clients)

• Facilitator (suggests movement to the next stage of the process)

• Communication Coach

• Divorce Coach.

Suggestions for successful referral

Lawyers usually have the most success when they explain that coaching is not just about talking, but will also teach the client skills, tools and techniques for:

• feeling more in control, and able to cope with stress

• understanding their own beliefs and behaviours

• understanding the beliefs and behaviours of others.

Be comfortable with presenting coaching to your client:

• regularly, so that the client becomes familiar with the idea

• in a matter of fact manner, to avoid any inference or implication that the client is lacking or unstable in any way

• as a normal part of the process

• with a generic and appropriate explanation of how coaching has benefited other clients.

The approaches that result in the best conversion rate

• As a statement of need, not ‘perhaps’ or ‘maybe’

• Booking the appointment for them

• Giving the coach the client’s number, as they may be finding it difficult to just make the first telephone call

• Handing out the coaching leaflet and website address

• Looking at the website with the client so they can discuss it

• Providing testimonials and examples of previous clients helped

• Asking if the client would be happy with the coach meeting them when they attend a session with the lawyer

• Suggesting that they may like a short telephone conversation to see if coaching is for them, with no obligation to proceed.

 

Please call me on 023 8081 2758 to discuss how I can work with your law practice.

 

 

 

Bereavement
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